Privacy policy

Privacy Policy Last updated: July 2026

This Privacy Policy describes how Raw & Radiant (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store.

1. Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".

  • Device Information: We automatically collect data such as your web browser version, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site. This is used to load the Site accurately for you and to perform analytics on Site usage to optimize our website.

  • Order Information: We collect your name, billing address, shipping address, payment information (including credit card numbers and payment gateway details), email address, and phone number. This is used to fulfill our contract with you, arrange for shipping, provide invoices/order confirmations, and screen our orders for potential risk or fraud.

2. Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your information with our trusted global fulfillment facilities and shipping partners solely for the purpose of getting your order delivered to your door safely and efficiently.

  • We use secure payment gateways (such as PayPal, Stripe, and Apple Pay) to process your transactions securely. We do not store or retain your complete credit card information on our servers.

3. Cookies A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

4. Your Rights (GDPR & CCPA) If you are a resident of the European Economic Area (EEA) or the State of California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

5. Changes & Contact We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: